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Welcome to Taking the Lead, the one-stop shop for information and advice on developing core language, literacy and numeracy (LLN) skills in the service industries.

This site provides information to help RTOs and employers, including:

  • online PD for trainers and assessors;
  • case studies showing how employers and employees benefit from training that supports and develops LLN skills;
  • LLN tips giving comprehensive advice on how to improve LLN;
  • a searchable resource directory of LLN resources; and
  • the latest news and events on LLN training services and funding opportunities.

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